Complaints and returns

Something wrong with your order? Need to claim a product or withdraw from the contract? Nothing simpler! We will be happy to help you.
You have 14 days to return a product!
*in order to receive a refund for the order you have placed, you must return the complete product, in its original condition and packaging.

Forms for downloading:

• Complaints Form - Download (PDF)
• Withdrawal Form - Download (PDF)

Address for returns:

DENZOO Klaudyna Ciura
Ul. Żyzna 13P,
42-202 Częstochowa